28 October 2019, Johannesburg – In August 2019, simon-pure Consulting launched the first South African Company Culture Health Index survey. Born of the boutique consultancy’s belief that culture can make or break a business, the survey aims to generate insights into how healthy South Africa’s companies are in terms of culture, and what can be…
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Because change is an inescapable reality of our world today, and because company culture is so seldom a consciously considered and managed factor in change management, you might think change itself is to blame for your company’s ailing culture. But there are less obvious culprits; factors that can cause cultural decay regardless of whether an…
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Brand duplicity happens when brand promises don’t align to customer or employee experience. There are five top factors that contribute to this misalignment. Customer service – the B2C space spends fortunes on ensuring the best possible customer service, but B2B often misses the mark. It shouldn’t. Leadership – leaders that don’t live up to…
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